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Thank you for visiting the Los Angeles County Assessor's Web site and reviewing our Use Policy. You should also be aware that the State has a Privacy Policy, also available on this web site. The State wants you to know about the collection, use, security, and access to information that may be obtained through use of the State's web portal. By visiting this web site, you are accepting the policies and practices described in this Notice. This Notice covers the following topics:

  1. Information Collected and How it is Used
  2. Surveys
  3. If You Send Us E-mail
  4. Public Disclosure
  5. Automatic Collection of Information/Cookies
  6. Security
  7. Links to Other Sites
  8. Limitation of Liability
  9. Ownership
Please note that this Conditions of Use Policy is subject to change without notice.

I. Information Collected and How It Is Used

We do collect personal information directly from individuals who volunteer to use some of our services. Collection of this information is required to deliver the specific services, but use of these services is voluntary.

If you do nothing during your visit to the web site but browse or download information, we automatically collect and store the following information about your visit:
  • The Internet Protocol Address and domain name used, but not the e-mail address. The Internet Protocol Address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you and generate statistics used in the management of this site;
  • The type of browser and operating system you used;
  • The date and time you visited this site;
  • The web pages or services you accessed at this site;
  • The web site you visited prior to coming to this web site;
  • The web site you visit as you leave this web site; and
  • If you downloaded a form, the form that was downloaded.
The information we automatically collect or store is used to improve the content of our web services and to help us understand how people are using our services. This information does not identify you personally and is used for gathering web site statistics. The information we automatically collect and store in our logs about your visit helps us to analyze our web site to continually improve the value of the materials available. Our web site logs do not identify a visitor by personal information, and we make no attempt to link other web sites with the individuals that browse the State's web site.

The Assessor will not distribute or sell any electronically collected personal information, as defined above, about users to any third party without the permission of the user. The Assessor does not sell any electronically collected personal information. Any distribution of electronically collected personal information will be solely for the purposes for which it was provided to us.

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II. Surveys

If during your visit to the Assessor's web site you participate in a survey or send an e-mail, the following additional information will be collected:
  • The e-mail address and contents of the e-mail; and
  • Information volunteered in response to the survey.
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III. If You Send Us E-mail

You may choose to provide us with personal information, as in e-mail with a comment or question. We use the information to improve our service to you or to respond to your request. Sometimes we forward your e-mail to other staff who may be better able to help you, and this staff may be employed by a different agency within the County. Except for authorized law enforcement investigations or, as required by law, we do not share our e-mail with any other organizations.

We use your e-mail to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site, or to forward the e-mail to another agency for appropriate action.

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IV. Public Disclosure

In the State of California, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by County agencies. At the same time, there are exceptions to the public's right to access public records. These exceptions serve various needs including maintaining the privacy of individuals. Both State and federal laws provide exceptions.

All information collected at this site becomes public record that may be subject to inspection and copying by the public, unless an exemption in law exists. In the event of a conflict between this Use Policy and the Public Records Act, the Information Practices Act, or other law governing the disclosure of records, the Public Records Act, the Information Practices Act, or other applicable law will control.

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Cookies are simple text files stored on your computer by your web browser. The general information sections of the Assessor's Web site do not use cookies. Current and future online filing systems require the use of cookies to ensure the accurate transmission of information.

The Assessor makes every attempt to avoid the use of cookies. When needed to maintain the functionality of an application, unlike the common usage of cookies, the State only uses cookies during the session in which you access our interactive applications.

Cookies created on your computer by using this web site do not contain "personal information" and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying temporary tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods. However, if you turn your cookie option off, you may not be able to access some of the features in our interactive applications.

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VI. Security

The Assessor's Office, as developer and manager of this web site, has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation, and day-to-day practices of the entire operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided via the Assessor's supported web site.

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Our web site has links to sites we feel might be useful to you and which may provide services. When you link to another site, you are no longer on our site and are subject to the privacy policy of the new site.

This web site and the information it contains are provided as a public service by the Los Angeles County Office of the Assessor. This system is monitored to ensure proper operation, to verify the functioning of applicable security features, and for comparable purposes. Anyone using this system expressly consents to such monitoring. Unauthorized attempts to modify any information stored on this system, to defeat or circumvent security features, or to utilize this system for other than its intended purposes are prohibited and may result in criminal prosecution.

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VIII. Limitation of Liability

The Office of the Assessor attempts to maintain the highest accuracy of content on its web site. Any errors or omissions should be reported for investigation.

The Office of the Assessor makes no claims, promises, or guarantees about the absolute accuracy, completeness, or adequacy of the contents of this web site and expressly disclaims liability for errors and omissions in the contents of this web site. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents of this web site or its hyperlinks to other Internet resources. Reference in this web site to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by the Office of the Assessor, or its employees or agents.

This Conditions of Use Policy is subject to change without notice.

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IX. Ownership

In general, information presented on this web site, unless otherwise indicated, is considered in the public domain. It may be distributed or copied as permitted by law. However, the Office of the Assessor does make use of copyrighted data (e.g., maps) which may require additional permissions prior to your use. In order to use any information on this web site not owned or created by the Office of the Assessor, you must seek permission directly from the owning (or holding) sources. The Office of the Assessor shall have the unlimited right to use for any purpose, free of any charge, all information submitted via this site except those submissions made under separate legal contract. The Office of the Assessor shall be free to use, for any purpose, any ideas, concepts, or techniques contained in information provided through this site.

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